Customer Service Reception Hours
- Monday-Friday 8:00 am – 5:00 pm
Messaging System On-Call Hours:
- Monday-Friday after 5:00 pm and before 8:00 am
- Saturday and Sunday 24 hours
If this is an emergency, please dial 911.
We are not a treatment or detox facility but we are happy to offer resources to help your family member if you call us during customer service hours.
If you need immediate detox support after our customer service hours, here are a few resources to consider:
- The Center for Health Care Services
- University Hospital Emergency Room (210) 358-4000
- Baptist Health System (210) 297-7000
- Methodist Speciality and Transplant (210) 575-8168